Return Policy
Last Updated: May 24, 2026
30-Day Money-Back Guarantee
If you're not satisfied with your NEATLY product, return it within 30 days of delivery for a full refund.
How to Return
Email admin@socalcreeks.com with your order number and reason for return. We'll provide a return shipping label.
Refund Process
Once we receive your returned item, we'll process your refund within 5-7 business days. Refunds are issued to the original payment method.
Damaged or Defective Items
If your product arrives damaged or defective, contact us immediately at admin@socalcreeks.com. We'll send a replacement at no charge.